EDUCATION QUALITY ASSURANCE

Education Quality Assurance Center

Education Quality Assurance Center (EQAC) is a structural unit of the International European University, Ukraine – Malta Campus that ensures the efficiency of the quality system of educational activities and higher education at the University. The Education Quality Assurance Center (EQAC) at the International European University, Ukraine – Malta Campus is the department that aims to ensure the quality of education provided by institutions. An Education Quality Assurance Center at the International European University, Ukraine – Malta Campus is a department responsible for ensuring the quality of education provided by the institution. This center works to monitor and evaluate the effectiveness of the university’s educational programs and to identify areas where improvements can be made.

EQAC Aims

The primary role of EQAC at the IEU, Ukraine – Malta Campus is to establish standards and criteria for evaluating the quality of higher education. Standards define various aspects of education at the IEU, Ukraine – Malta Campus, such as curriculum, teaching quality, student performance, facilities, and resources. EQAC also conducts assessments and reviews of institutions to determine whether they meet the established standards. The ultimate goal of EQAC is to improve the quality of education at the International European University, Ukraine – Malta Campus by providing feedback to institutions on areas that need improvement. EQAC at the IEU, Ukraine – Malta Campus provides guidance and support to partner institutions to help them meet the established standards.

EQAC plays a crucial role in maintaining the quality of education and ensuring that IEU, Ukraine – Malta Campus students receive a high-quality education. EQAC at the International European University, Ukraine – Malta Campus aims to develop, ensure functionality, improve, and harmonize the Quality management system of educational activities and higher education at the University according to national and international standards.

Key activity areas of EQAC at the International European University, Ukraine – Malta Campus:

Ensuring the functionality of components of the system for internal assurance of higher education quality at the University and their monitoring;
Exploring the best international, local, and institutional practices of monitoring research on education quality and its analysis;
Coordinating the development, implementation, and proper functioning of the Quality Management System at the University;
Controlling the quality of training by organizing and holding polls (surveys) for students of all higher education levels, academic (teaching) staff; analysis of the results;
Ensuring the International European University’s, Malta prompt adoption of correcting and preventive measures required to prevent non-compliance in the organization of University processes affecting the education services quality;
Providing electronic access to Quality Management System documents published on the official website of the International European University, Ukraine – Malta Campus;
Monitoring the process of advanced vocational training for University personnel, providing well-timed advanced vocational training for teaching and academic staff;
Systematic selective monitoring of department activities regarding compliance with the core requirements of Provisions for educational process organization at IEU;
Providing informational and consulting services in the education quality management sector;
Organizing internal and external audits of the Quality management system.

Principles of EQAC Activity

The Education Quality Assurance Center of the International European University, Ukraine – Malta Campus is developed according to the principles:

compliance with European and national quality standards in higher education;
providing the autonomy of the IEU, Ukraine – Malta Campus, which is responsible for ensuring the quality of educational activities;
quality monitoring;
systems approach involving quality management for all stages of the educational process;
continuous improvement of the quality of scientific and pedagogical potential and quality of education;
involvement of higher education seekers, employers, and other stakeholders in the quality assurance process;
openness of information at all stages of quality assurance.

The system provides for the implementation of the following procedures and measures:

improving the planning of educational activities at the International European University, Ukraine – Malta Campus;
improving the quality of the contingent of applicants for higher education at the International European University, Ukraine – Malta Campus;
strengthening the human resources potential of the International European University, Ukraine – Malta Campus;
improvement of material and technical support of the educational process at the International European University, Ukraine – Malta Campus;
use of Information Systems to increase efficiency management of educational activities at the International European University, Ukraine – Malta Campus;
ensuring publicity of information about the activities of the International European University, Ukraine – Malta Campus;
the creation of an effective system of prevention and detection of academic plagiarism in the scientific works of pedagogical workers and graduates;
participation of the International European University, Ukraine – Malta Campus in national and international rankings research of higher education institutions.

The educational programs at the International European University, Ukraine – Malta Campus are approved by the decision of the Academic Council of the University and are introduced in effect by order of the rector. Review of educational programs and curricula takes place as the result of their monitoring, taking into account the development of the industry and the needs of society, as well as the results of feedback from scientific and pedagogical employees, graduates, graduates, and employers.

Missions of EQAC

The mission of the Education Quality Assurance Center at the International European University, Ukraine – Malta Campus:

Developing a quality culture and applying quality assurance models to the University’s practice;
Building an internal quality assurance system;
Guiding and inspecting the implementation of education quality assurance conditions in the units;
Organizing the implementation of survey and evaluation activities;
Processing and analyzing data for the purpose of ensuring the educational quality of the University;
Evaluating units according to research university standards, stratification, and ranking of higher education institutions;
Organizing self-assessment of training units/training programs;
Proposing a plan to improve and improve the quality of training after self-assessment-accreditation of education quality;
Building a database system on quality assurance, quality inspection, and updating proofs according to quality inspection standards;
Developing and maintaining quality assurance frameworks and guidelines;
Conducting evaluations and reviews of educational institutions, programs, and services;
Accrediting and certifying institutions or programs that meet certain quality standards;
Providing training and professional development for educators and administrators;
Promoting best practices in education and disseminating information about quality assurance in education.

The quality of educational work at the International European University, Ukraine – Malta Campus is assessed with regard to the:

knowledge and skills achievement of IEU, Ukraine – Malta Campus students according to educational knowledge standards;
quality of teaching and learning at IEU, Ukraine – Malta Campus;
the ethos of the institution (spirit of the community and atmosphere at the institution, preserving and promoting human rights, natural and social environment, multi-ethnicity, and diversity);
governance and management of the institution, organization, and performance of educational work at IEU, Ukraine – Malta Campus;
support that the institution provides to IEU, Ukraine – Malta Campus students (supplementary, additional classes, additional assistance to students with special educational needs, competitions, etc.);
staff, material, and technical, as well as safety conditions of the institution’s work;
cooperation with parents, other institutions and the local community, and social partners of IEU, Ukraine – Malta Campus;
other contents important for evaluating the quality of educational work at institutions.

Education Quality Assurance Center at the International European University, Ukraine – Malta Campus work towards ensuring that the institution’s academic programs and services meet certain standards of quality and excellence. It involve developing policies and guidelines, conducting evaluations and reviews, accrediting programs, and providing support and training for faculty and staff.

Functions of EQAC

The functions and responsibilities of an Education Quality Assurance Center (EQAC) at the International European University, Ukraine – Malta Campus:

Developing quality assurance frameworks and guidelines. EQACs at the IEU, Ukraine – Malta Campus develop policies, standards, and guidelines to ensure that academic programs and services meet certain quality standards. These frameworks include criteria for evaluating teaching and learning practices, curriculum development, student support services, research activities, and other aspects of higher education.
Conducting evaluations and reviews. EQACs at the IEU, Ukraine – Malta Campus conduct periodic evaluations and reviews of academic programs, research activities, and student support services to ensure that they meet established quality standards. These evaluations involve on-site visits, interviews with faculty, staff, and students, and a review of institutional documents and data.
Accrediting programs and institutions. EQACs at the IEU, Ukraine – Malta Campus accredit academic programs and institutions that meet certain quality standards. Accreditation is a process that involves a comprehensive evaluation of an institution’s academic programs, faculty, facilities, and student support services.
Providing training and support. EQACs at the IEU, Ukraine – Malta Campus provide training and support for faculty and staff to improve teaching and learning practices, curriculum development, and research activities. They provide resources and guidance to help institutions comply with quality assurance standards and regulations.
Promoting best practices in education. EQACs at the IEU, Ukraine – Malta Campus promote best practices in education by sharing information and resources with institutions and other stakeholders. They conduct research and develop reports and publications on topics related to quality assurance in education.

Attribute managed	Implementation	Importance
Study Facilities	Mandatory	Ensure that students have access to an environment that is conducive to learning and promotes their academic success; Identify areas where improvements can be made to better support student learning; Assess the availability and quality of equipment, technology, and resources in academic facilities to ensure that they meet the needs of students and faculty; Help IEU, Ukraine – Malta Campus attract and retain students by demonstrating their commitment to providing a high-quality learning environment.
Living Facilities	Mandatory	Ensure IEU, Ukraine – Malta Campus students have access to safe, comfortable, and supportive living environments while they are studying; Assessing the quality of various physical and social resources that students rely on for their well-being, such as IEU, Ukraine – Malta Campus on-campus housing, dining facilities, health services, counseling services, and recreational facilities; Identify areas where improvements can be made to better support IEU, Ukraine – Malta Campus students’ physical and mental health, safety, and overall well-being; Assess the condition and safety of dormitory buildings, the availability and quality of healthy food options; Сheck accessibility and quality of medical and mental health services, and the availability and quality of fitness and recreational facilities.
Sports Facilities	Mandatory	Ensure IEU, Ukraine – Malta Campus students have access to safe, well-maintained, and high-quality facilities that promote physical fitness, health, and well-being; Assessing the quality of various sports and recreational resources students rely on for their physical activity, such as athletic fields, gymnasiums, fitness centers, swimming pools, and other sports facilities; Identify areas where improvements can be made to better support students’ physical health and fitness; Assess the availability and quality of IEU, Ukraine – Malta Campus equipment, the condition and safety of sports facilities, the accessibility and availability of trained staff and coaches, and the quality of programming and instruction; Checking the quality of sport facilities can also help universities attract and retain students by demonstrating their commitment to providing a supportive and healthy campus environment.
Diversity and Inclusion	Mandatory	Assessing the IEU, Ukraine – Malta Campus policies, programs, and practices that impact diversity and inclusion, such as recruitment and admissions, curriculum development, faculty and staff hiring, and campus culture; Identify areas where improvements can be made to better support IEU, Ukraine – Malta Campus students from diverse backgrounds and ensure that they feel valued and included in the campus community; Assess the representation and inclusion of underrepresented groups in the curriculum, the availability and accessibility of resources for students from diverse backgrounds, and the diversity of faculty and staff; Help IEU, Ukraine – Malta Campus attract and retain a diverse student body by demonstrating their commitment to providing an inclusive and welcoming campus environment.
Abuse Prevention Policies	Mandatory	Ensure the IEU, Ukraine – Malta Campus students, faculty, and staff are provided with a safe and secure learning and working environment that is free from all forms of abuse and harassment; Assessing the IEU, Ukraine – Malta Campus policies and procedures for preventing and responding to incidents of abuse and harassment; Identify areas where improvements can be made to better protect the rights and well-being of their community members; Assess the effectiveness of reporting mechanisms, the accessibility and responsiveness of support services, and the training and education provided to IEU, Ukraine – Malta Campus students, faculty, and staff on abuse prevention and response; Help IEU, Ukraine – Malta Campus attract and retain students, faculty, and staff by demonstrating their commitment to providing a safe and respectful campus environment.
Research	Mandatory	Assess the quality and impact of the research being conducted by IEU, Ukraine – Malta Campus faculty and students, as well as the university’s ability to support and advance research in various fields; Evaluating the IEU, Ukraine – Malta Campus research infrastructure, policies, and practices, as well as the output and outcomes of research activities; Identify areas where improvements can be made to enhance the quality and impact of research, as well as to better support faculty and students in their research pursuits; Assess the availability and accessibility of research resources and facilities, the quality of research training and support provided to IEU, Ukraine – Malta Campus faculty and students; Discover the impact of research output in advancing knowledge and addressing societal challenges.
Medical Practice	Mandatory	Ensure the IEU, Ukraine – Malta Campus medical programs and facilities are providing safe, effective, and high-quality medical care to patients and are meeting the standards set by relevant regulatory bodies; Evaluating the IEU, Ukraine – Malta Campus medical education programs, clinical practice guidelines, patient safety protocols, and the qualifications and performance of medical practitioners; Identify areas where improvements can be made to enhance the quality of medical care provided to patients and ensure that the IEU, Ukraine – Malta Campus medical programs are producing competent and ethical healthcare professionals; Assess the quality of medical education and training provided to IEU, Ukraine – Malta Campus students; Check availability and accessibility of clinical resources and equipment, and the effectiveness of patient safety protocols and risk management strategies.
Education	Mandatory	Ensure the IEU, Ukraine – Malta Campus is providing students with a high-quality and effective learning experience that meets the standards set by relevant accrediting bodies and regulatory agencies; Evaluating the quality of the IEU, Ukraine – Malta Campus academic programs, teaching methods, learning resources, student support services, and student outcomes; Identify areas where improvements can be made to enhance the effectiveness and relevance of their academic programs and better support student learning and success; Assess the quality of the IEU, Ukraine – Malta Campus course materials and instructional methods, the availability and accessibility of learning resources and technologies; Check the effectiveness of the IEU, Ukraine – Malta Campus student support services, such as academic advising and career services.
Food Safety	Non-mandatory	Ensure the food provided to the IEU, Ukraine – Malta Campus students, faculty, and staff is safe, nutritious, and meets the relevant standards set by regulatory agencies; Evaluating the IEU, Ukraine – Malta Campus food safety protocols, food preparation and handling practices, and the qualifications and training of food service personnel; Identify areas where improvements can be made to enhance the safety and quality of the food served on campus, as well as to ensure compliance with relevant food safety regulations; Assess the adequacy and cleanliness of kitchen and dining facilities, the proper handling and storage of food, and the training and qualifications of food service personnel; Help the IEU, Ukraine – Malta Campus promote a culture of health and wellness on campus, by providing nutritious and safe food options that support the health and well-being of the IEU, Ukraine – Malta Campus students, faculty, and staff.